Transport Operator (Nova Scotia)

Transport Operators (NOC 3234 )

Location: Nova Scotia

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services that manages and operates ground ambulance, air medical transport, and medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) division and the Department of Health and Wellness. As well, EMC operates TeleHealth 811 Mental Health and Addictions for Nova Scotia and Prince Edward Island for the Department of Health.

EMC delivers a high-quality pre-hospital care program and Telehealth service to Nova Scotians every day. We achieve this through the more than 1,400 employees who work with us including highly-trained paramedics, nurses, medical communication officers, and support staff.

As an employee of EMC, we are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a healthy, safe, and respectful workplace.


Reporting to the Patient Transfer Unit Supervisor, the Transport Operator is responsible for the safe operation of EHS vehicles and those clients/patients requiring assistance, and eligible for transport utilizing these resources for medical-related services within EHS.

Operators must constantly monitor clients/patients and exercise a great deal of tact, diplomacy, and customer service. Operators may deal with heavy traffic and congested streets. Operators must be alert and manage their well-being as they can drive for long periods, operate during peak periods, and must cope with adverse weather, construction, and traffic conditions. This position will be responsible for providing first aid services should the situation arise.


Education and Experience:

  • Completion of High School
  • Three (3) years of driving experience.
  • Hold a valid Nova Scotia class 5 driver’s license with a safe driving record required. Class 4 would be an asset. Additional course centering around driver education as an asset
  • Current First Aid qualification including AED or willing to complete training before start. Willing to take additional training.
  • Experience transporting clients, larger vehicles preferred
  • Medical First Responder or Advanced First Aid training is an asset.
  • Required to pass a physical abilities test before employment for lifting and moving patients.

Knowledge and Skills:

  • Excellent customer service and communication skills.
  • Ability to conduct yourself safely and prudently at all times.
  • Use good judgment, decision-making, and problem-solving when managing daily developments.
  • Strong interpersonal skills to build good working relationships with internal and external partners to achieve common goals.
  • Have a positive attitude, excellent time management, task planning, and prioritization skills.
  • Ability and commitment to handle confidential and sensitive issues with tact and discretion
  • Demonstrated ability to work independently and with others to achieve company goals.

Work With Us

Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.

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